FREE Shipping on all orders - We offer free standard shipping on all of our dog supplies. With, there are no hidden charges. If you are interested in expedited shipping, please contact us at for a quote.

Most items ship within 2 - 10 business days. During Holiday seasons, large orders, special orders or out of stock items may experience a slightly longer shipping time.

Lost / Stolen Packages - The Dog Supply Shop does not claim any responsibility for lost or stolen packages. Once the carrier shows a package has been delivered, complaints should be directed to the carrier. Please reference the tracking number emailed to you in your shipment confirmation.

Shipping Locations - At this time, our shipping is Domestic to the continental United States. Currently, PO Boxes, APO/FPO and International addresses are outside of our shipping area.

Carriers - We ship using UPS, USPS and FedEx Ground. A tracking number will be provided so that you can track your package.

If you have additional questions, contact us at